서비스 요청 관련 About SR(Service Request) & How to create SR

장애나 문제가 있을 때, SR(Service Request) 를 생성하여, 오라클에 문의 할수 있습니다.

 

생성하는 방법에 대해 아래 동영상을 참조 하시면 됩니다.

 

https://videohub.oracle.com/media/Introduction+to+My+Oracle+Support/1_kxsm9sl3 

Introduction to My Oracle Support

 

The following links will provide you overviews of the My Oracle Support and Cloud Support portals and Mobile My Oracle Support.

• My Oracle Support Portal Overview
• Cloud Portal Overview Video    
• Mobile Portal Overview Video   

To access the My Oracle Support application (My Oracle Support and Cloud Support portals) and Mobile My Oracle Support, click on the links below:

• My Oracle Support link:  support.oracle.com
• Mobile My Oracle Support link:  support.oracle.mobi

 For more detailed information and video training, log into My Oracle Support and review the following document: